1 Introduction

Within Mendix, there are two use-cases for the Feedback widget:

  • To provide feedback on Mendix
  • To provide feedback on your own app

In the Developer Portal, you can view and manage the feedback that is provided on your app by clicking Feedback in the Collaborate category.

You can divide the feedback into the following four stages:

  • Open
  • Handled
  • Accepted
  • Closed

1.1 Actions

You can click the following buttons:

  • Add feedback
  • Export to Excel, which will export feedback items into an .xls file (you can filter on date, label, status, and type)

1.2 Filters

When you click Show filter, you can filter on the following:

  • Idea
  • Question
  • Issue

2 Feedback Details

Click Details for more information about this particular feedback item. On the detail page, click the plus sign (+) to see the following:

  • Feedback number
  • Active userroles
  • Active form
  • Screen size
  • Browser
  • Application location
  • Submission date

On this page, you can also Turn email updates on/off.

When you click Post a comment, you can add files within a comment.

2.1 Actions

You can manage the feedback item with the following actions:

  • Accept feedback
  • Mark “Under review”
  • Mark as handled
  • Close feedback

2.2 Convert

If the feedback type is not correct, you can convert it afterwards by selecting one of these options:

  • Convert to idea
  • Convert to question
  • Convert to issue

2.3 Move to App

This option allows you to move a particular feedback item to another app.

You are only allowed to move a feedback item to an app in which you are already a team-member.

2.4 Delete

When clicking Delete feedback, be sure that you want to delete that feedback item, because this will remove all the associated messages as well.

This action cannot be undone.