Configure Maintenance Windows

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In the Mendix Cloud you can define a Maintenance Window for all your applications in the Professional and Enterprise plans.

After completing this how-to you will know:

  • How to configure a maintenance window

1 Preparation

Before you can start with this how-to, please make sure you have completed the following prerequisites.

  • Have a Mendix Cloud application where you have transport, monitor, or backup access (for more information, see Security - Node Permissions)

2 Maintenance Operations

In the Mendix Cloud you can configure a weekly time range where system maintenance can occur. Whenever we have planned operations, these will be executed within the time window of your preference. Naturally we will always inform you upfront on any upcoming maintenance operations in accordance with your SLA.

2.1 Maintenance Window

Your “Preferred Maintenance Windows” is a weekly time range where system maintenance can occur.

2.2 Planned Maintenance

“Planned Maintenance” is a maintenance operation that will be executed within your configured maintenance window.

3 Configuring the Maintenance Window for your application

  1. Go to the Developer Portal and click Apps in the top navigation panel.
  2. Click My Apps and select Nodes.

  3. Select the node that you want to configure by clicking Details.

  4. Click Environments under the Deploy category:

  5. Select the node of the environment that you want to configure:

  6. Click Details for the environment you want to configure:

  7. Go to the Maintenance tab:

  1. Click Change to modify the preferred maintenance window of your environment. All windows are defined in UTC time format. Please see the table below for the time in other time zones.

4 Maintenance Timetable

4.1 Daylight Savings Time

UTC LA (-07:00) Boston (-04:00) UK (+01:00) NL (+02:00)
08:00 - 11:00 01:00 - 04:00 04:00 - 07:00 09:00 - 12:00 10:00 - 13:00
12:00 - 15:00 05:00 - 08:00 08:00 - 11:00 13:00 - 16:00 14:00 - 17:00
19:00 - 22:00 12:00 - 15:00 15:00 - 18:00 20:00 - 23:00 21:00 - 00:00

4.2 Standard Time

UTC LA (-08:00) Boston (-05:00) UK (+00:00) NL (+01:00)
08:00 - 11:00 00:00 - 03:00 03:00 - 06:00 08:00 - 11:00 09:00 - 12:00
12:00 - 15:00 04:00 - 07:00 07:00 - 10:00 12:00 - 15:00 13:00 - 16:00
19:00 - 22:00 11:00 - 14:00 14:00 - 17:00 19:00 - 22:00 20:00 - 23:00

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