Troubleshooting
Last modified: April 11, 2025
JAR Compatibility List
There are known compatibility limitations regarding JAR files in the <app path>/userlib directory. This page lists the problematic JAR files and the known workarounds.
| JAR File | Exception in the Log | Workaround |
|---|---|---|
| xml-apis.jar | java.util.concurrent.ExecutionException: Boxed Error or java.lang.NoClassDefFoundError: org/w3c/dom/Document | Use an alternative xml-apis.jar, which you can download here. |
| servlet-api.jar | java.lang.LinkageError: javax/servlet/http/HttpServletRequest | Remove servlet-api.jar from the userlib directory. |