MA-01 System Maintenance Policy And Procedures

Introduction

This document describes how Private Mendix Platform fulfills the MA-01 control.

Control

The organization:

• Develops, documents, and disseminates to organization-defined personnel or roles:

  • A system maintenance policy that addresses purpose, scope, roles, responsibilities, management commitment, coordination among organizational entities, and compliance
  • Procedures to facilitate the implementation of the system maintenance policy and associated system maintenance controls

• At an organization-defined frequency, reviews and updates the current:

  • System maintenance policy at an organization-defined frequency
  • System maintenance procedures.

Supplemental Guidance

This control addresses the establishment of policy and procedures for the effective implementation of selected security controls and control enhancements in the MA family. Policy and procedures reflect applicable federal laws, Executive Orders, directives, regulations, policies, standards, and guidance. Security program policies and procedures at the organization level may make the need for system-specific policies and procedures unnecessary.

The policy can be included as part of the general information security policy for organizations or conversely, can be represented by multiple policies reflecting the complex nature of certain organizations. The procedures can be established for the security program in general and for particular information systems, if needed. The organizational risk management strategy is a key factor in establishing policy and procedures.

The following controls are related to this control:

• PM-9.

For more information, refer to the NIST Special Publications 800-12, 800-100.

Responsibility

Customer Responsibility

System maintenance plans and schedules for the Private Mendix Platform, Mendix applications, and their underlying infrastructure are the responsibility of the customer and associated Infra and App Implementers and Operators.

Guidance

Customer Responsibility

This is not a Mendix responsibility. It is the responsibility of the customer to implement a system maintenance policy and procedures.

It is the responsibility of the Infra Implementer to ensure that the infrastructure and Private Mendix Platform is implemented in such a way that they comply with and support the customer's system maintenance policy and procedures. It is the responsibility of the App Implementer to ensure that the Mendix App is implemented in such a way that it complies with and supports the customer's system maintenance policy and procedures.

It is the responsibility of the Infra Operator and App Operator to perform maintenance and updates in such a way that they ensure ongoing compliance with the customer's system maintenance policy and procedures.