Downloading a Backup

Last modified: June 19, 2024

1 Introduction

This how-to explains how to download a backup from a Free App environment or a licensed cloud node.

2 Prerequisites

Before starting this how-to, make sure you have completed the following prerequisites:

  • Have a Free App or licensed cloud node with backups
  • In the case of a licensed node, you have the correct Node Permissions

3 Downloading a Free App Backup

To download a backup of a Free App, follow these steps:

  1. Go to Apps and open your app.
  2. In the navigation pane, click Backups.
  3. On the backup you want to download, click More Options ( ). Select Download from the drop-down list.
  4. Select the backup type: Full snapshot, Database only, or Files only. Then click Start.

4 Downloading a Licensed Cloud Node Backup

To download a backup of a licensed app, follow these steps:

  1. Go to Apps and open your app.

  2. In the navigation pane, click Backups.

  3. Select the environment from which you want to download the backup.

  4. If you want to create a backup first, click Create Backup.

  5. On the backup you want to download, click More Options ( ). Select Download from the drop-down list.

  6. Select the backup type: Full snapshot, Database only, or Files only. Then click Start.

  7. Once the download archive has been prepared, you can do one of the following:

    • Click Show URL to see the URL of the backup
    • Click Download to immediately start downloading the archive using your browser.

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