Troubleshooting Team Server Issues

Last modified: April 20, 2023

1 Introduction

Mendix Studio Pro needs to connect to the Team Server, where all your apps are stored. Team Server is a version control server. Git is the default version control system for the Team Server. This document describes permissions and settings required to connect to the Team Server.

2 Troubleshooting Team Server App Network Settings

Being unable to download the Team Server app can indicate that the security configuration of your company network is blocking access to https://home.mendix.com and the Team Server itself that is located at https://git.api.mendix.com/.

Mendix Studio Pro uses the HTTPS (TCP) to communicate with the Team Server. To access the Team Server from Studio Pro, the network at your location needs the following settings:

  • The HTTPS port (TCP 443) needs to be open
  • The HTTP port (TCP 80) needs to be open

Mendix Studio Pro connects to https://teamserver.sprintr.com/ and with the domains shown in the diagram below over HTTPS on port 443. These domains should be added to the firewall white list:

Domains home.mendix.com, cloud.mendix.com, and git.api.mendix.com need to be accessible on port 443 from your network

You can look up the IP address https://git.api.mendix.com/.

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