GenAI Resources

Last modified: January 22, 2026

Introduction

The GenAI Resources section provides a detailed overview of all Mendix GenAI resources available within your company, allowing Mendix Admins to seamlessly provision and deprovision GenAI resources as needed. With this feature, Mendix Admins can efficiently manage all GenAI resources directly within the Control Center through a self-service capability, ensuring streamlined operations and improved governance. For more information, refer to Accessing GenAI Resources.

Prerequisites

Self-service provisioning of GenAI resources using Mendix Cloud Tokens is available only if the users meet the following conditions:

Sufficient token entitlements – The user should have an adequate number of available Mendix Cloud Tokens to allocate for GenAI resource provisioning.
Valid subscription plan – The user's Mendix subscription must be based on the FY21 price list or newer. Older subscription plans are not eligible for provisioning.
Single account ownership – The user should have a single account. Owning multiple accounts is not supported for self-service GenAI provisioning.
Enterprise platform subscription – The user should have a single active enterprise platform subscription. If no active subscription is found, the system will display a warning message with this text: "We couldn't retrieve your correct platform account, which is required to access available tokens and create resources. Please contact Mendix Support for assistance."

Overview of Deployed Resources

The overview page provides a centralized view of all deployed GenAI resources, including text generation resources, embeddings generation resources, and knowledge base resources. From this page, you can easily review the status, basic information, and usage details of each deployed resource. The following list shows detailed information about your GenAI resource.

Status – The current status of the resource.
Name – The name of the resource.
Model – The model that is used, for example, Anthropic Claude Sonnet 4.0.
Plan – The subscription plan used for resources, for example, small, medium, or large.
Created For – For whom it is created.

Provisioning GenAI Resources

You can provision any GenAI resources directly within the Control Center using the self-service capability. To do so, select the appropriate resource type and click Provision Resource.

Ensure that you are on the correct resource tab before provisioning. For example, to create a new text generation resource, first select the Text Generation Resources tab.

When provisioning a new resource, enter the following information:

Display Name – The name of the resource.
Environment – The environment for which the resource is created, such as Test, Acceptance, or Production.
Mendix Cloud Region – The cloud region where the resource will be hosted.
Cross-region inference – Specifies whether the selected model supports cross-region inference. For more information, refer to the Settings section of Navigate through the Mendix Cloud GenAI Portal.
Available Text Generation Models – A list of the supported models you can choose from, for example, Anthropic Claude Sonnet V4.
Size – The subscription plan with the tokens used for resources.
User – The name of the user for whom the provisioning was initially created.
Email – The user's email address.

After filling in the required fields, you can review all the entered details in the Resource Specification. To learn more, refer to Mendix Cloud GenAI Resource Packs.

Click Provision Resource to finalize the process. You are taken back to the GenAI Resources page, where the newly created resource is displayed in the list. Selecting the newly provisioned resource opens its details directly in the Mendix Cloud GenAI Portal in a new tab.

Deprovisioning GenAI Resources

If you want to deprovision the resource, click the three-dot icon ( ) next to the selected resource and select Deprovision Resource. A confirmation pop-up appears, displaying a message and the details of the selected resource, as shown in the example below.

Click Deprovision to proceed. After confirmation, the resource status updates on the GenAI Resource page to reflect that deprovisioning is scheduled.

Your subscription plan operates on a monthly bundle cycle. When you deprovision a resource, the actual deprovisioning will occur at the end of the current subscription month. Until that date, you can still use the resource, and the scheduled deprovisioning date will appear in the resource's Status.

Adjusting GenAI Resource Plan Size

You can change the plan size of an already provisioned GenAI resource (text or embedding models) to better match your actual token demand. You can adjust the GenAI resource plan size through the self-service capability of the Control Center.

To adjust a resource plan size, do the following:

Log in to the Control Center as a Company Admin.
On the GenAI Resources page, click the three-dot ( ) icon next to the selected resource and select Adjust Plan Size.
Choose the desired plan and review the Resource Specification on the Adjust Plan Size GenAI Resource page. Click Adjust Plan to submit the change.

Upgrading GenAI Resource Plan Size

To upgrade, select a larger plan that matches your expected demand. Upgrades take effect immediately. Your account must have sufficient unutilized cloud tokens to cover the additional tokens required by the new plan. For example, upgrading from a 30-token (Small) plan to a 60-token (Medium) plan requires at least 30 unutilized cloud tokens in your account. If your account lacks the required tokens, you will receive an error message and the upgrade will be prevented.

Downgrading GenAI Resource Plan Size

To downgrade, select a smaller plan. Downgrades are not immediate. The current plan remains active until the end of the current subscription month, and the downgrade takes effect at the start of the next subscription month. For example, if a Medium plan started on 12 February and you schedule a downgrade on 20 February to Small, the actual downgrade will occur on 12 March. The cloud tokens returned to your account as a result of the downgrade become available only after the scheduled downgrade takes effect.

Cancelling a Scheduled Downgrade

You can cancel a scheduled downgrade at any time before it takes effect. When a downgrade is scheduled, the resource status changes to PLAN DOWNGRADE SCHEDULED. To cancel it, click the three-dot ( ) icon next to the selected resource and select Cancel Plan Downgrade. The action takes effect immediately and cancels the scheduled downgrade.