Environment Details

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1 Introduction

To enter the Environment details page, go to the Mendix Portal, select your licensed app, click Environments, and then click Details on the specific environment.

2 General Tab

The view of the General tab depends on the Mendix Cloud version on which the app is hosted. In this tab, you can find the following information about your environment:

  • Status

    • White – the environment is stopped or was never deployed
    • Green – the environment is working correctly
    • Orange – the environment has warnings

    • Red – the environment is not working correctly

  • Running since date – the date on which the app was started

  • Mode – the type of environment (Production, Acceptance, Test)

  • URL – the URL of the app

  • Custom domains – the custom domains of the app

  • Java Version

    • Up to Mendix version 5.17, the version of Java is 1.7
    • In Mendix version 5.18, you can choose between Java version 1.7 and 1.8
    • From Mendix version 6, you cannot choose the Java version, and it is always version 1.8

  • Runtime version – Mendix version

  • Administrator user name

  • The Database Status is Running by default

  • Database Version – the PostgreSQL version that is supporting the database

  • Region - the region where the app is hosted

  • Mendix Cloud Version – Mendix Cloud v3/Mendix Cloud v4

2.1 Actions

On the right side of the screen, you can find the following action buttons:

  • Start/Stop Application
  • Show Logged in Users
  • Change Admin Password
  • View Current Log

2.1.1 Debugger in Mendix Cloud v3

In Mendix Cloud v3 environments, you can click Enable/Disable Debugging to enable or disable the debugger option. For more information about enabling the debugger, see How to Debug Microflows Remotely

2.1.2 Debugger in Mendix Cloud v4

In Mendix Cloud v4 environments, the debugger is always enabled. You can click Show debugger information to show the settings to connect the debugger in your Mendix Desktop Modeler to your app.

2.2 Scaling – Mendix Cloud v4

If your app is hosted in Mendix Cloud v4, you will see a section named Scaling in the General tab.

In Scaling, there are two sliders that you can control:

  • Use the Instances slider to increase or decrease the amount from one to four instances by sliding the slider
    • The instances are meant for improved resiliency and increased processing power
    • The minimum amount of RAM memory per instances is 1GB; you can spread the RAM memory among four instances if you have more than 1GB of RAM memory
  • Use the Memory per instance slider to increase or decrease the memory amount per instance by sliding the slider

The Total Allocated Memory is a process circle that shows how much memory is currently used for scaling.

If you have 1GB RAM of the Total Allocated Memory, you have one instance available to store your memory.

To scale your memory over multiple instances, you need more memory.

2.3 Overviews

At the bottom of the page, there are two overview grids with information about the information below.

2.3.1 License

The license overview contains the following information:

  • Company owning the license
  • License type
  • Expiration date
  • Runtime mode (Production, Acceptance, Test)
  • Limitations
    • Limitation type (see below for details)
    • Amount type
    • Number of allowed users

The limitation types are the following:

  • Concurrent – the amount of named users that are logged in simultaneously
  • Concurrent anonymous – the amount of anonymous users that are logged in simultaneously
  • Named – the amount of named users registered in the database that are allowed to use the application

2.3.2 Loaded Deployment Package

In this section, you can find information about the deployment package that is currently loaded into the environment:

  • Size (MB) of the deployment package
  • Upload date of the deployment package
  • Version of the deployment package
  • Name of the deployment package

3 Model Options Tab

On this tab, you can edit the model options described below.

3.1 Scheduled Events

In this section, you can view your configured scheduled events.

If you select a scheduled event and click Toggle, you can switch the scheduled event off and on.

With scheduled events, you can let the Runtime execute a microflow at a specific moment in time. The event can also be repeated with a given interval (for example, every day).

For more information, see Scheduled Events.

3.2 Constants

In this section, you can view the configured constants. Constants are used to define configuration values that can differ per environment.

To fill in a new value, select the constant and click Edit.

For more information, see Constants.

4 Network Tab

On this tab, you can manage the elements described below.

4.1 Custom Domains

  • Domain name
  • Certificate
  • Expire date

You can perform the following actions:

  • Create (in which you have to provide the domainname and select the certificate from a drop-down menu)
  • Edit
  • Delete

For more information, see Certificates and Custom Domains.

4.2 Prevent Embedding Your App in an IFrame

Your application can be embedded in another site using an IFrame. To prevent this, you can deny embedding using the setting below. This will set an X-Frame-Options header for each HTTP response from your app. Please note that Chrome will ignore the Allow from specific domain option.

The embedding options are:

  • Allow
  • Never allow
  • Allow on the same domain
  • Allow from specific domain

4.3 Path-Based Access Restrictions

You can restrict access to your application by means of Client Certificates or IP ranges.

The top level path (/) restricts access to the entire application. Settings for specific paths override the implicitly inherited profile for the top level.

Custom access restriction profiles are managed at the application level. They can be reused for all environments (acceptance, production, etc).

The Path based access restrictions overview contains the following information:

  • Path
  • Current Restriction Profile
  • New Restriction Profile

You can Delete a path or you can Add and Edit a path with the following restriction types:

  • Allow all access
  • Deny all access
  • Custom Profile for Client Certificates and/or IP ranges
  • N/A (inherit)

For more information, see How to Restrict Access for Incoming Requests.

4.4 Outgoing Connections Certificates

Add client certificates (in the PKCS12 format) or certificate authorities (in the PEM format). These will be used when your application initiates SSL/TLS connections.

5 Log Levels Tab

Log levels are used to distinguish the log messages and to highlight the highest priority ones so that they can receive the immediate intervention they require.

On this tab, you can perform the following actions:

  • Retrieve the current log levels by clicking Refresh
  • Change the log level type by clicking the specific level
  • Click Set all to INFO to revert all the changes

The log level types are the following:

Level Color Description
Trace More detailed information. These are only written to logs.
Debug Detailed information, typically of interest only when diagnosing problems.
Info Confirmation that things are working as expected.
Warning Orange Indicates that something unexpected happened or that there is some problem in the near future (for example, “disk space low”). The application is still working as expected.
Error Red Due to a more serious problem, the application has not been able to perform some function.
Critical White (text), red (background) A serious error has occurred, indicating that the application itself may be unable to continue running.

For more information about log levels, see How to Set Log Levels.

6 Runtime Tab

On this tab, you can perform the following actions:

  • Add a new runtime setting with a new value
  • Edit the runtime setting
  • Delete the runtime settings

For more information about runtime settings, read the Custom Settings and Tricky Custom Settings in Mendix Runtime documentation.

The Mendix Cloud uses runtime settings to configure the included systems for logs, backups, and database. Therefore, the following settings are not configurable by users:

  • com.mendix.core.localfilesystem.cleaning.isEnabled
  • com.mendix.core.localfilesystem.cleaning.time
  • CACertificates
  • ClientCertificatePasswords
  • ClientCertificates
  • DatabaseHost
  • DatabaseJdbcUrl
  • DatabaseName
  • DatabasePassword
  • DatabaseType
  • DatabaseUserName
  • DatabaseUseSsl
  • DTAPMode
  • EnableSessionFingerprinting
  • JavaKeyStorePassword
  • LogFileName
  • MaxLogFileCount
  • MaxLogFileSize
  • MicroflowConstants
  • MyScheduledEvents
  • OracleServiceName
  • ScheduledEventExecution
  • TempPath
  • WebServiceClientCertificates

7 Maintenance Tab

There are two types of maintenance:

  • Regular weekly maintenance (which does not affect your app), during which you can change the preferred maintenance window
  • Planned maintenance (which will affect your app in some ways), during which you will automatically receive an email about this and you can override the maintenance window

For more information about maintenance, see Maintenance Windows: Configuration.

7.1 Preferred Maintenance Window

You can view and change the preferred maintenance.

7.2 Planned Maintenance

When a maintenance operation is planned, it will show up under Planned Maintenance. By default, this will be planned in your preferred maintenance window. You can override the maintenance window of a specific maintenance operation by clicking Override.

You will automatically receive email notifications about planned maintenance.

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