Creating a Backup

Last modified: February 4, 2026

Introduction

This how-to describes creating a backup of a licensed cloud node.

Prerequisites

Before starting this how-to, make sure you have completed the following prerequisites:

  • You have a licensed cloud node. This option is not available for Free Apps.
  • You have Access to Backups permissions for the node. For more information, see Node Permissions.

Creating a Backup

To create a backup archive of a licensed app, follow these steps:

  1. Go to Apps and select the app.

  2. Click Backups in the navigation pane.

  3. Select the environment for which you want to create a backup snapshot.

  4. Click Create Backup.

    If backup creation overlaps with an RDS backup or maintenance window, the backup may fail immediately. The Comment column for the failed backup provides additional details.

Once you have created a backup archive, you can download it by clicking More Options ( ) then selecting Download. For more information, see Downloading a Backup.

Files in a Backup

All files will be included in the backup unless the DeleteAfterDownload attribute of the System.FileDocument entity, or any of its generalizations, is set to true.

The DeleteAfterDownload flag is a security feature that automatically removes files from the file storage system immediately after a successful download and ensures these files are excluded from system backups.

This flag is particularly important when handling sensitive or confidential data, as it guarantees that once a file is downloaded and deleted, it cannot be retrieved from either the active storage or backup systems, thereby maintaining complete data security throughout the file's lifecycle.

Read More