Troubleshooting Team Server Issues

Last modified: August 20, 2024

Introduction

Mendix Studio Pro needs to connect to the Team Server, where all your apps are stored. Team Server is a version control server. Git is the default version control system for the Team Server. This document describes permissions and settings required to connect to the Team Server.

Troubleshooting Team Server App Network Settings

Being unable to download the Team Server app can indicate that the security configuration of your company network is blocking access to https://home.mendix.com and the Team Server itself that is located at https://git.api.mendix.com/.

Mendix Studio Pro uses the HTTPS (TCP) to communicate with the Team Server. To access the Team Server from Studio Pro, the network at your location needs the following settings:

  • The HTTPS port (TCP 443) needs to be open
  • The HTTP port (TCP 80) needs to be open

Mendix Studio Pro connects to https://teamserver.sprintr.com/ and with the domains shown in the diagram below over HTTPS on port 443. These domains should be added to the firewall white list:

Domains home.mendix.com, cloud.mendix.com, and git.api.mendix.com need to be accessible on port 443 from your network

You can look up the IP address https://git.api.mendix.com/.

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