Workflow Elements

Last modified: September 26, 2024

Introduction

A workflow is composed of elements that you can drag on a path from the Toolbox or that you can see in the working area of the editor. Below is a categorized overview of all elements. The following categories are used:

Parameters
General
User tasks
Events
System actions

Workflow Parameters

A workflow parameter is input data for your workflow. The WorkflowContext parameter is a business-related data that travels through the workflow:

General

Elements in the general category help you control the workflow path, for example, add parallel paths or end them.

The elements of this category are described in the table below:

Graphic	Element	Description
	Start event	The starting point of a workflow. Workflows are triggered either by the Call workflow on-click event on pages or by the Call workflow action in microflows. Click the start event to open workflow properties.
	Annotation	An annotation is an element that can be used to put comments to a flow. For example, you can add a comment for your team that one of the user tasks needs to be changed later. You can add annotations to the workflow or to individual activities. To add the annotation to the workflow, drag and drop the annotation in the editor’s working area. To add the annotation to the activity, drag and drop it inside the activity.
	Decision	Makes a choice based on a condition and follows one and only one of the outgoing paths.
	Parallel split	Adds two parallel paths to your workflow.
	Jump	Allows you to jump to other activities in the workflow.
	Wait for notification	Allows you to suspend a workflow’s execution until the workflow is notified.
	End event	Ends the path of the workflow

You can add customized activities to this section if you use the Expose as a workflow action setting in microflows. For more information see the Expose as Workflow Action section in Microflow Properties.

User Tasks

Elements in this category allow you to assign certain tasks to users.

The elements of this category are described in the table below:

Graphic	Element	Description
	User task	A central element in a workflow that allows you to assign a task to a certain user or a group of users using filters or microflows.
	Multi-user task	A central element in a workflow that allows you assign a task to multiple users. Each user performs the same task. The outcomes from all individual tasks will be aggregated into a single multi-user task outcome based on the completion condition.

Events

The elements of this category are described in the table below:

Graphic	Element	Description
	Timer	Allows you to configure a certain duration or a specific date and time in a workflow. It can be used as a standalone activity on a workflow path or as a Boundary Event attached to another workflow activity.